Baji sports' Privacy Policy

Welcome to baji sports. This Privacy Policy ("Policy") explains what information we collect about you while you use the baji sports platform, how that information is used, and the steps we take to keep it secure.

As one of Bangladesh's most trusted online Sports Betting platforms, baji sports places user privacy at the top of its priorities. We believe that earning your trust requires complete transparency about how your data is handled.

This policy applies to the baji sports website, mobile app, and all other digital services. By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

Baji sports collects your information in several ways. Below is a detailed breakdown of what types of data are collected and why.

Information you provide directly:

Automatically collected information:

• IP address and device type
• Browser type and operating system
• Logs of your activity on the platform
• Betting history & patterns
• Session duration and pages visited
• Cookie & Tracking Pixel Information

Baji sports uses the data it collects only for specific, legitimate purposes. There is a clear reason behind every use.

Primary Use:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To process deposits and withdrawals securely.
• Service Improvement: To analyse usage patterns and improve your overall experience.
• Security: To prevent fraud and unauthorized access.
• Legal Obligations: To meet regulatory requirements.

Secondary Use (subject to consent):

• Sending notifications about relevant bonuses and offers.
• To deliver a personalised betting experience.
• To keep you informed about new platform features.

Baji sports uses your data to serve you better — not to work against you. If you no longer wish to receive marketing communications, you can unsubscribe at any time.

Baji sports does not sell your personal data to any third parties. However, limited information may be shared in certain specific circumstances.

Parties your data may be shared with:

• Payment Providers: With providers such as bKash, Nagad, and Rocket to process transactions.
• KYC Service Provider: With trusted partners for identity verification purposes.
• Cybersecurity Partner: To detect and prevent fraud.
• Law Enforcement: Where required by court order or legal obligation.

Your data will not be shared when:

• To advertisers or marketing companies.
• To competing platforms.
• For any commercial purpose without your consent.

Cookies and similar technologies are used across the baji sports website and app. Cookies are small data files stored on your device that help enhance your experience.

Cookie Type:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform functionality.

Baji sports does not retain your data indefinitely. Each type of information has its own defined retention period.

• Account information: For the duration of account activity and 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by law.
• KYC Documents: 5 years from the date of verification.
• Activity Logs: 6 months to 2 years.
• Marketing information: Until unsubscribed.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.

If you have an account with baji sports, you hold several important rights over your personal data.

To exercise any of these rights support@bajisports.appto email us. We typically respond within 30 business days.

Baji sports uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.

Technical Security:

• 256-bit SSL/TLS encryption — all data is protected in transit.
• Database storage secured with AES-256 encryption.
• Two-Factor Authentication (2FA).
• Regular security penetration testing.
• Real-time fraud detection system.

Administrative Safeguards:

• Only authorized personnel have access to your data.
• Mandatory privacy training for all staff.
• Audit tracking for data access.
• Regular security reviews and updates.

Baji sports is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

Age is verified at the time of registration. If a user is found to be a minor due to false information provided, their account will be immediately suspended and all associated data will be deleted.

If parents believe their child is using baji sports inappropriately, please contact us immediately support@bajisports.appto get in touch with us.

Baji sports may update this Privacy Policy as needed. Changes may occur due to business developments, new legal requirements, or technological improvements.

• For significant changes, advance notice will be provided via email or through the platform.
• The date of change will be noted under the "Last Updated" section at the top of the page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• Re-consent may be required for major changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: support@bajisports.app
• Live Chat: Available 24/7 (after login)
• Response time: typically within 24–48 hours

All privacy-related requests will be handled as promptly as possible, within a maximum of 30 business days.